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Orders will normally be processed within 7 days. Originals are dispatched by first class mail or courier within Europe or by international airmail as appropriate. This should mean that you will receive your order, subject to any customs delays, within 21 working days. An e-mail will be sent to confirm your payment has been processed and your order dispatched.
The customer may return works and seek a full refund of the purchase price paid [ but not carriage paid ] provided the return is instructed within 10 days of the customer taking delivery of the work. Return carriage and carriage arrangements to handpaintedonly.com in such cases is the responsibility of the customer.
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